Property Manager (3552)

Department:Property Management
Location:620 S Church Street
City/State:Charlotte, NC
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Please answer these questions and upload your resume:

Do you have a Bachelor's Degree in Business, Marketing, or a related field and at least 3 years of related experience; or the equivalent combination of education and related experience?
Do you have at least three years of commercial office property management experience?
Do you have experience with creating budgets?
Do you have the ability to read and interpret commercial lease documents?
Do you live within commuting distance of the Charlotte, NC area?
Please upload your resume
(.pdf, .jpg, .png, .doc, .docx, .rtf, .odt format max 5MB size):

Position Description:

Summary
Responsible for the operation, physical condition and financial performance of a 14-Story Parking Garage with approximately 3,100 parking spaces and 15,000 square feet of retail.

Duties and Responsibilities

  • Supervise all daily operations in accordance with the management agreement and strictly enforce all policies set by client and company.
  • Monitor expenses in relation to budget; code and approve all invoices
  • Build and maintain parking user and retail tenant relations
  • Prepare any and all reports requested by client
  • Organize and oversee capital budgets
  • Coordination with onsite parking manager to review operations and financials to include daily, weekly and monthly parking data, free and discounted reports, validation usage, subsidies, and monthly parker reports; maintain spreadsheet(s) and complete analysis as required.
  • Monitor aging reports and respond to any delinquencies in accordance with the established policies
  • Review parking lease terms and track user parking rights
  • Coordinate and implement parking initiatives with the parking operator and Senior Property Manager
  • Attend monthly meetings with ownership and other stakeholders, as needed
  • Develop parking garage safety/evacuation procedures and educate users
  • Obtain and verify insurance certificates from vendors and contractors
  • Develop a schedule for regular operational maintenance functions and audit for performance
  • Prepare annual budget package for owner
  • Develop, maintain and track appropriate financial forecast and re-forecast files for ownership as it relates to revenue projections and operating expenses; update and monitor recommendations along with financial impacts
  • Update and abstract lease and parking agreements and as required
  • Conduct and document quarterly property inventory and building/garage inspections, develop list of deficiencies for Capital Improvement budget consideration following client guidelines
  • Periodically walk all common areas in garage and maintain upkeep with janitorial and engineering staff
  • Prepare and distribute parking move-in information to all new customers upon parking commencement
  • Reconcile and report digital and static billboard advertising income monthly
  • Coordinate with Lease Administration to assure accurate records and tenant billings
  • Coordinate with legal counsel for Parking License Agreements and other legal correspondence
  • Coordinate with marketing team for advertising and branding initiatives including online presence and promotions
  • Stay abreast of parking market changes along with seeking opportunities to enhance user experience
  • Point of contact for special bulk parking requests and opportunities
  • Analyze lease documents, establish base year expense figures and prepare annual customer operating expense adjustments
  • Oversee marketing opportunities, including pricing, special offers, etc. for special events; assist in setup and oversight of special event parking programs as needed
  • Handle other duties as assigned

Position Requirements:

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

  • Four year degree or equivalent combination of education and experience
  • Strong leader with at least 3 years in Commercial (Office) Property Management field required; parking deck experience preferred
  • Experience preparing annual property budgets
  • Project Management and Lease Administration experience preferred
  • Excellent verbal and written communication skills to successfully interface with high level client
  • Proven record of delivering excellent customer service
  • Intermediate proficiency in Microsoft Word, Excel and Outlook
  • Strong analytical skills
  • IREM Certified Property Manager or BOMA Real Property Administrator designation preferred

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