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Position Title: Facility Manager (153)

April 4, 2019

Department: Facility Management
Location: South Charlotte
City/State: Charlotte, NC
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Position Description:

Supervise all daily operations in accordance with the management agreement and strictly enforces all policies set by client and company.

Monitor & manage expenses in relation to budget.

Approve all invoices related to assigned facilities.

Visit each facility and tenant at least quarterly.

Prepare any and all reports requested by client.

Organize and oversee capital requests for assigned properties.

Monitor aging reports and respond to any delinquencies in accordance with the established policies.

Attend weekly/monthly/quarterly director/managers meetings.

Observe all policies and procedures programs in place to ensure quality.

Review vendor contracts continually for competitiveness.

Develop building safety/evacuation procedures, educate tenants and perform drills.

Routinely communicate with the client to discuss and monitor their level of satisfaction.

Obtain insurance certificates from tenants and contractors.

Inspect vacant areas, recommending and initiating action to improve marketability as indicated.

Maintain updated vacancy list.

Develop a schedule for regular building operational maintenance functions and audit for performance.

Reconcile actual Operating Costs for previous year’s tenant billings and refund tenants for any overpayment or bill tenants for any deficiency in recovering operating expenses for property.

Assist budget preparation package for owner.

Handle other duties as assigned.

Position Requirements:

4 year college degree

3+ Years in Property Management field

Prior Medical Office Building experience

Experience with preparation of annual property budgets

Excellent verbal and written communication skills to successfully interface with high level client

Proven record of delivering excellent customer service

Strong analytical skills

IREM Certified Property Manager or BOMA Real Property Administrator designation preferred

North Carolina Real Estate license preferred

Proficient in Microsoft Word, Excel, and Outlook

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