Data Systems Facilitator (4048)

Department:Engineering-Atrium
Location:Arrowpoint
City/State:Charlotte, NC
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Please answer these questions and upload your resume:

Do you live within commuting distance of the Charlotte, NC area?
Do you have a four year degree, related experience; or the equivalent combination of education and related experience?
Do you have experience with data bases, creating spreadsheets and graphical presentations?
Do you have process improvement experience?
Please upload your resume
(.pdf, .jpg, .png, .doc, .docx, .rtf, .odt format max 5MB size):

Position Description:

SUMMARY
Coordinates data management and processing for Atrium Work Order System by interfacing with customers, assessing their needs, providing solutions, and assisting with the maintenance of CMS work order system as well as facilitating the coordination and development of process improvements of CMS and BIM.

DUTIES AND RESPONSIBILITIES

  • Coordinates and Oversees
    • Client property transitions after acquisitions or dispositions
    • Tenant improvement allowances – tracking and management
    • Organizational management documents
    • Administrative oversight for cost savings initiatives
  • Takes a lead role in the use, and growth, of the CMS including but not limited to interfacing with customers to ensure the system is performing as specified.
  • Listens to, and understands, customer’s requirements and offer alternatives.
  • Insures all customer requests are received in writing, properly evaluated, and responded to in a timely manner.
  • Facilitates training of CMS users as needed.
  • Conducts review meetings with data entry staff and customers to establish needs and priorities.
  • Produces required reports in a timely manner and distributes them to the appropriate personnel.
  • Assists with the implementation of application/system changes.
  • Resolves minor problems with the data format or information.
  • Breaks down complex problems into manageable tasks.
  • Plans own work as well as directing the work efforts of data systems support team.
  • Develops work plans, estimates tasks, and defines resources.
  • Completes assigned projects on schedule, within budget, and in accordance with Atrium standards.
  • Redefines business processes to fit with chosen packaged systems.
  • Acts as liaison between Systems Support Team and Engineering staff with data management issues.
  • Performs additional duties as assigned by Systems Support Team and/or Engineering Director.

Position Requirements:

EDUCATION and/or EXPERIENCE

  • High school diploma or GED required.
  • Bachelor’s degree or equivalent combination of education and experience preferred.
  • Four years’ experience in a related field preferred.
  • Experience with spreadsheets, data bases, and graphical presentations required.
  • Previous data entry experience required; ability to enter data with accuracy and speed.
  • Experience in a health care environment preferred.
  • Process improvement experience preferred.
  • Must be a service-oriented team player.
  • Attention to detail in order to edit large quantities of data accurately.
  • Demonstrates advanced knowledge of desktop applications, data base concepts, and report writing skills.
  • Proven record of providing excellent internal and external customer service.
  • Ability to handle multiple and changing priorities; strong organizational skills.
  • Excellent verbal and written communication skills.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Manual dexterity to be able to write, type, and enter data into computer.
  • Ability to read, write, speak, and understand the English language to effectively communicate with all.

WORK ENVIRONMENT 
Works primarily in an office environment with a low to medium level of noise (i.e. office machines and people speaking).


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