Assistant Property Manager (2408)

Department:Property Management
City/State:Raleigh, NC
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Position Description:

The Assistant Property Manager is responsible for assisting the Property Manager in the financial administration, tenant relations, and daily operations of the Property.

Assist Property Manager with the daily operations

Assist with supervising daily activities of contractors, including janitorial, trash removal, pest control, landscaping, security, events etc. Enforce building rules.

Follow up on tenant service requests when necessary

Regularly walk all common areas and vacant space in property and maintain upkeep with janitorial and engineering staff

Maintain tenant relations with regular tenant visits and phone calls

Act as liaison between construction manager and tenant during build-out phase of tenant suite

Inspect building exterior, including plaza areas, to insure first class appearance of all areas and proper operation of equipment, fountains, and lighting.

Coordinate work of parking garage management contractor (landscape issues, meet with manager, review monthly reports).

On point contact for daytime, afterhours, and/or Special Events

Assist in leasing efforts with Leasing Agent and Property Manager and show available space and copying space plans for prospective tenants as necessary

Back up for on-call coverage

Review and code invoices as necessary

Assist in annual budget preparation

Check Lease Abstract information for accuracy including: square footage, rental rates and Tenant Improvement Allowance

Fully abstract all leases and input all pertinent information into PC Based Accounting and Management system for billing and tracking purposes

Input tenant contacts, lease dates, billing information, insurance dates and all other data for generation of monthly reports which track receivable information and tenant’s insurance

Compile and maintain complete lease files on all tenants including tenant move-in information and accounting correspondence

Coordinate move-in activities and welcome gifts for tenants

Assist with setting up of Tenant billing with Lease Administrator including: Base Rent, Operation Expenses, Miscellaneous Charges, and billable work performed for tenants by the Engineering staff

Research discrepancies in tenant receivable issues and assist Accounting with necessary adjustments, if required

Assist with reconciling actual Operating Expenses for previous year’s tenant billings and refund tenants for any overpayment or bill tenants for any deficiency in recovering operating expenses for the property

Maintain facility files for individual properties

Update monthly cleaning square footage on a usable basis for janitorial service billing purposed

Handle other duties as assigned

Position Requirements:

Bachelor’s degree (B. A.) from four year college or university in business, or management

Required: three or more years commercial (office) property management experience (outside of residential/hotel experience)

RPA or CPM certification a plus.

Must have professional and proven communication skills, both written and verbal

High intermediate proficiency in MS Word and Excel, MRI and other computer applications

Proven record of providing excellent internal and external customer service

Successful candidates will have a team-player mentality

Strong interpersonal skills

Must have a background or basic knowledge in building and event operations

Construction experience helpful

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

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