Assistant Property Manager (2408)
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The Assistant Property Manager is responsible for assisting the Property Manager in the financial administration, tenant relations, and daily operations of the Property.
DUTIES AND RESPONSIBILITIES
Assist Property Manager with the daily operations
Assist with supervising daily activities of contractors, including janitorial, trash removal, pest control, landscaping, security, events etc. Enforce building rules.
Follow up on tenant service requests when necessary
Regularly walk all common areas and vacant space in property and maintain upkeep with janitorial and engineering staff
Maintain tenant relations with regular tenant visits and phone calls
Act as liaison between construction manager and tenant during build-out phase of tenant suite
Inspect building exterior, including plaza areas, to insure first class appearance of all areas and proper operation of equipment, fountains, and lighting.
Coordinate work of parking garage management contractor (landscape issues, meet with manager, review monthly reports).
On point contact for daytime, afterhours, and/or Special Events
Assist in leasing efforts with Leasing Agent and Property Manager and show available space and copying space plans for prospective tenants as necessary
Back up for on-call coverage
Review and code invoices as necessary
Assist in annual budget preparation
Check Lease Abstract information for accuracy including: square footage, rental rates and Tenant Improvement Allowance
Fully abstract all leases and input all pertinent information into PC Based Accounting and Management system for billing and tracking purposes
Input tenant contacts, lease dates, billing information, insurance dates and all other data for generation of monthly reports which track receivable information and tenant’s insurance
Compile and maintain complete lease files on all tenants including tenant move-in information and accounting correspondence
Coordinate move-in activities and welcome gifts for tenants
Assist with setting up of Tenant billing with Lease Administrator including: Base Rent, Operation Expenses, Miscellaneous Charges, and billable work performed for tenants by the Engineering staff
Research discrepancies in tenant receivable issues and assist Accounting with necessary adjustments, if required
Assist with reconciling actual Operating Expenses for previous year’s tenant billings and refund tenants for any overpayment or bill tenants for any deficiency in recovering operating expenses for the property
Maintain facility files for individual properties
Update monthly cleaning square footage on a usable basis for janitorial service billing purposed
Handle other duties as assigned
Bachelor’s degree (B. A.) from four year college or university in business, or management
Required: three or more years commercial (office) property management experience (outside of residential/hotel experience)
RPA or CPM certification a plus.
Must have professional and proven communication skills, both written and verbal
High intermediate proficiency in MS Word and Excel, MRI and other computer applications
Proven record of providing excellent internal and external customer service
Successful candidates will have a team-player mentality
Strong interpersonal skills
Must have a background or basic knowledge in building and event operations
Construction experience helpful
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
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